At the end of the month or when your billing limit is reached, we will debit the amount due and send you an email invoice. You can customize invoice details and set up alerts for cost overruns.


As soon as you have reached your billing limit or the end of the month arrives, the current billing amount will be automatically debited via the payment method you have stored. The corresponding invoice will then be sent to you by e-mail.

You can view your current billing amount on the dashboard under Billing

Adjust invoice details

Navigate to your account settings to adjust your company's master data. To adjust the billing currency and the billing email address, go to Billing.

Billing limits

Your billing limit helps us to manage billing efficiently and detect fraudulent activity at an early stage. If the billing amount exceeds your billing limit, the amount will be debited automatically.

If you reach your limit, you don't need to do anything else; we will send you the invoice and the process will continue as usual. Your billing limit increases with every successfully paid invoice.


To avoid being surprised by invoice amounts at the end of the month, you can set up alerts. These notifications help you to keep track. To do this, go to the Alerts section in your dashboard under Billing and click on the plus sign to create a new alert.

As soon as your costs exceed a set amount, you will receive an alert by email. These alerts are sent to all administrators and the accounting department. Please note that the alerts must be in the currency of your current invoice.

Overdue invoices

If an invoice remains overdue for more than 30 days, we reserve the right to suspend the account. If the invoice remains unpaid even after the account has been blocked, we reserve the right to reverse the compensation and inform the respective recipients of the certificates of this step by e-mail.

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